Every plan carries the whole order pipeline. What changes is how many orders, stores and people you bring to it.
For one shop and a team that fits around one table.
Billed monthly, cancel any time Billed once a year, $190
For a team selling on several channels and done with the spreadsheet.
Billed monthly, cancel any time Billed once a year, $490
For operations that need single sign-on, a sandbox and an SLA in writing.
Billed monthly, cancel any time Billed once a year, $1,290
Prices in US dollars per workspace. Tax is added at checkout. Extra seats on Starter and Growth cost $6 each a month.
The table scrolls inside its own frame. The feature column and the plan headers stay in place while you read across.
| Feature | Starter $19 | Growth $49 Recommended | Scale $129 |
|---|---|---|---|
| Orders and stores | |||
| Orders a month | 1,500 | 12,000 | 60,000 |
| Connected stores | 1 | 5 | 25 |
| Order history kept | 12 months | 3 years | 7 years |
| Bulk import from CSV | Included | Included | Included |
| People and access | |||
| Team seats | 3 | 12 | No limit |
| Roles and permissions | Not included | Included | Included |
| Single sign-on (SAML) | Not included | Not included | Included |
| Audit log | Not included | 30 days | Full history |
| Automation and API | |||
| Automation rules | 5 | 50 | No limit |
| Outgoing webhooks | Not included | Included | Included |
| API requests a minute | 60 | 600 | 3,000 |
| Sandbox environment | Not included | Not included | Included |
| Support | |||
| Support channel | Email and chat | Priority queue | |
| First reply target | 2 business days | 8 hours | 1 hour |
| Onboarding | Documentation | Guided setup call | Named specialist |
| Uptime SLA | Not included | 99.5% | 99.95% |
An upgrade takes effect the moment you confirm it, and we charge only the difference for the days left in the period. A downgrade takes effect on the next renewal date, so you keep what you already paid for.
One order created in a connected store, whatever number of items it holds. Cancellations, refunds and orders made in the sandbox are not counted.
Orders keep syncing and nothing is blocked. We email the account owner in the same week, and if you are over the limit two months in a row we ask you to move up a plan.
Starter and Growth include the seats listed in the table; each seat after that is $6 a month. Scale has no seat limit, so adding people changes nothing on the invoice.
Cancel from Settings, Billing, with no phone call and no retention script. Exports stay available for 30 days after the last billing day, then the workspace is deleted.
Every plan opens with a 14-day trial on the full feature set. No card to begin, nothing charged before the trial ends, and you can move up or down once you have watched your own order volume for a few weeks.
Use the address this account was opened with.