Tomorrow's routes, planned before the depot opens.
Mishwar turns tonight's order list into tomorrow's van routes, with capacity, delivery windows and driver shifts already accounted for. The 41 depots that moved over last year went from two hours of planning to under two minutes.
- Barakat Dairy
- Nahr Foods
- Cedar Cold Chain
- Al-Hoda Beverages
- Sahel Paper
- Mavi Market
The plan starts from the order list you already keep
Drop in the CSV your sales team exports, or point Mishwar at your order endpoint. Addresses are matched against the shops you delivered to last week, so a new spelling of the same grocery does not become a second stop.
- Column mapping is remembered per depot, so the second import is one click.
- Rows that cannot be placed on the map are held in a review list, never dropped in silence.
- Crate counts and pallet weights feed straight into van capacity.
A window you promised is a constraint, not a note
Every stop carries the window the customer agreed to, the service time your driver actually needs, and the hour the shop closes for lunch. Mishwar plans inside all three and says which promises cannot be kept before a van leaves the yard.
- Service time is learned per customer from the last twenty deliveries.
- Breaks and shift ends are hard limits, not suggestions.
- Conflicts arrive as a short call list with the two nearest free slots.
The driver gets a sequence, not a map puzzle
One stop at a time: where it is, when it is due, what is on the van for that shop, and the two buttons that matter. A change made in the office reaches the phone before the driver reaches the corner.
- Works with no signal in the valley and syncs when the bars come back.
- A refusal is recorded on the spot, with a reason and a photo.
- Arabic and English, in the keyboard the driver already uses.
Every change is on the record
A van breaks down at seven, somebody moves six stops, and the day carries on. Mishwar keeps who moved what, when and why, then hands the same log to your accounts at the end of the shift.
We used to start planning at five in the morning and still push the last van out at nine. The plan lands at ten past six now, and nobody argues about who takes the mountain road.
Priced per active van, not per seat
14 dollars per active van per month, billed monthly. Every desk in the office is included, and so is the driver app. Depots running fewer than six vans pay a flat 69 dollars.
- Every office seat included
- Driver app included
- Stop from the dashboard, no phone call
Asked by every dispatcher we meet
Something else? Write to sales@mishwar.app and a person answers.
Do we have to replace our ERP?
No. Mishwar reads a CSV export, or a REST endpoint if you have one, and writes the finished plan back the same way. Three of our largest customers still run the system they bought in 2011.
What happens when a driver leaves the planned sequence?
Nothing breaks. The remaining stops re-sequence on the phone, the office sees the new arrival times within a minute, and the change is written to the day log under the driver name.
Can two depots share vans?
Yes. A van belongs to a depot but can be lent for a day. The plan, the kilometres and the payroll export follow the van, not the depot.
Is our customer data ours to take away?
It is. One button exports every stop, address and delivery record as CSV, and account data is deleted thirty days after you ask.
Does the driver app work in Arabic?
Yes, right to left, with Arabic addresses and Arabic refusal reasons. Nine depots on Mishwar run the office in English and the phones in Arabic.
How long until the first real plan?
A depot with a clean order export is planning the same day. The slow part is agreeing service times per customer; Mishwar starts with a default and learns from the deliveries.
Plan one depot tomorrow morning.
Start with a single depot and one day of orders. If the plan is not better than the one on the whiteboard, stop there — there is nothing to cancel.